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User Data Rights

Account & Data Deletion

Learn how to permanently delete your Your Finances by ME Vantage account and all associated financial records.

Method 1 Delete Account Directly Within the App (Instant)

You can permanently erase your account and all data at any time directly within the Web App or Windows Desktop application:

  • 1 Log into your account on Your Finances.
  • 2 Navigate to Settings (⚙️) --> Profile & Security.
  • 3 Scroll to the Danger Zone section and click "Delete My Account & All Data".
  • 4 Confirm your password. Your account and all stored records will be permanently erased immediately.

What Data is Permanently Deleted?

Under our zero-data-retention policy and the UAE Personal Data Protection Law (PDPL), initiating deletion permanently purges all records:

Data Category Deletion Action Retention Period
User Profile & Login (Name, Email, Passwords) Permanently Erased 0 Days (Instant)
Financial Ledger & Budgets (Income, Expenses, Allocations) Permanently Erased 0 Days (Instant)
AI Interactions & Receipt Scans (Images, Chat history) Permanently Erased 0 Days (Instant)
Encrypted Backup Archives Overwritten in routine backup cycles Within 30 Days Maximum

Method 2 Submit a Web Deletion Request

If you have uninstalled the application or cannot log in, submit your registered account email below. Our team will verify ownership and process the full deletion within 24–48 hours:

⚠️ Warning: Account deletion is permanent and cannot be undone.

You can also email your deletion request directly to our Data Protection Team at:
Data Protection & Privacy Officer
ME Vantage FZC LLC
Email: [email protected]

Account Deletion

We are sorry to see you go, please fill in this form to get your account data removed from our database.